Feedalyze: AI Churn Detection & QA Audits for SaaS Teams
Predict Churn Before It Happens
Feedalyze analyzes your CRM and feedback to alert you exactly who will leave—and why. Secure your MRR with AI-driven retention.
Trusted by scale-ups built with Feedalyze
THE PLATFORM
How Feedalyze Protects You
One engine, two powerful tracks for growth and stability.
Predictive Churn
Retention Track
Connect Data
Plug in HubSpot, Intercom, or Zendesk in one click. We ingest historical tickets and logs automatically.
AI Pattern Mapping
Our LLMs identify sentiment shifts and usage drops that human CSMs and automated rules miss.
Real-time Intervention
Get Slack and email alerts the moment a high-value account enters the 'Danger Zone' risk level.
Expert QA Flow Audits
Quality Track
Define Critical Paths
Identify your key user journeys: signup, checkout, or new feature adoption that MUST work.
Automated Stress Test
We simulate 1,000+ edge cases and browser configurations to find hidden bugs and UI friction.
Deploy with Confidence
Receive a comprehensive 'Pass/Fail' report for every major release before it hits production.
At-Risk
Watcher
Health
Churn Avg
Smart Account Monitoring
Our AI doesn't just look at logins. It scans support tickets, CRM notes, and sentiment in emails to find the "hidden" churn signals that humans miss.
Deep Sentiment Analysis
"Detected frustration in ticket #402 regarding billing latency."
Subtle Usage Drift
Identified contraction from daily session use to once a week.
"The ROI was immediate. We saved $40k in ARR within the first month."
"Feedalyze spotted a major account about to churn three months before our CSM team noticed. That save paid for the tool for 5 years."
Sarah Miller
VP CS at CloudScale
"Finally, a tool that actually understands sentiment. The HubSpot integration is seamless and the alerts are genuinely actionable."
David Chen
Founder, DevFlow
"The QA flow audits help us ship cleaner features. Between that and churn detection, it's our most used tool for product health."
Jessica Voss
Head of Product, Saasify
RESOURCES
From the Blog
How Feedalyze v2 Detects Churn Risk Per Account — Not Just Per File
Most feedback tools analyze documents. Feedalyze v2 analyzes customers. Here is what changed, why it matters, and how to get your first per-account churn score in under 5 minutes.
Read article →
How to Convert NPS Scores & Client Emails into Actionable Growth Insights
Your NPS data and client emails are full of growth signals you are ignoring. Learn the framework for extracting revenue-driving insights from feedback you already collect.
Read article →
Top 10 UX Issues Killing Your SaaS Onboarding (And How to Fix Them)
We audited 200+ SaaS products and found the same 10 onboarding mistakes over and over. Here is the checklist to fix yours before users drop off.
Read article →Frequently Asked Questions
Everything you need to know about our platform and services.
Churn Detection
How accurate is the prediction?
Our models typically achieve 85%+ accuracy within the first 30 days of data ingestion.
Does it read private client data?
We only process metadata and sentiment from integrated support (Intercom, Zendesk) and CRM (HubSpot) tools.
QA Flow Audits
What is a Flow Audit?
It's an automated and expert walkthrough of your app's critical paths to ensure zero UI regressions.
Can it integrate with CI/CD?
Yes. We have a CLI and GitHub Action to run audits on every pull request before merging.
Start Protecting Your MRR Today
Free plan available for up to 3 accounts. No credit card required. Up and running in 5 minutes.